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North American Orders

We will gladly accept your return of UNWORN merchandise within 30 days from the date of purchase. Refunds and exchanges are free, please email your information to to get approved before sending it in! (Unapproved returns will be rejected)


Limited Warranty

RockRooster branded footwear products are warranted against defects in workmanship and materials. If within 6 months of purchase, a defect occurs in a RockRooster branded footwear product as the result of normal use, we will replace the product. Product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is available only to the original purchaser and is not transferable. 


For any Warranty related inquries please contact us at We will work with you to solve your problem.


Warranty Registration

To enjoy your full one year warranty and exceptional customer service please send the following information to us!

  1. RockRooster Model number
  2. Your Purchase Order Number
  3. Shipping Address
  4. Best Phone number to reach you during the day